
Have you reached out and touched people in your network lately? (Photo source: http://www.sxc.hu/photo/616726)
In social media it’s easy to get caught up in mechanical ideas of what building and maintaining relationships is about. Are you pinging your network regularly? Are you sharing content, creating value? Are you thanking people? In marketing, we start quantifying these things: How many tweets, how many retweets, how many followers or subscribers or fans?
And that’s fine. Except that it’s all just a way of dancing around the real issue: relationships.
I got an email last week from an old acquaintance (which I haven’t returned yet — sorry Jamie, I will). We’re connected via LinkedIn and she wrote to tell me what was going on with her life and to ask what was going on with mine. She said that she was trying to do a better job this year of connecting with her network. Good for her.
All of us should steal that idea and do the same. It’s not numbers of friends, followers or subscribers that are ultimately important, it’s relationships. That’s why it’s called social media, and that’s where its power lies.